wordpress upload pluggin UpdraftPlus Plugin installation failed
Errors on your WordPress site tin slow downwards your work and create serious inconveniences for both you and your users. For instance, the "Installation failed: could not create directory" message can forbid yous from providing a key characteristic or functionality.
Luckily, resolving this error is fairly unproblematic. By tweaking just a few settings, you tin can hands get your WordPress plugin or WordPress theme up and running in no time.
In this post, we'll discuss what causes this error and other issues related to it. Then we'll walk you through 3 methods for resolving the "Installation failed: could not create directory" message so that you tin can complete your installation or update.
Let's get started!
What Causes the "Installation Failed: Could Not Create Directory." Error in WordPress
There are three primary situations in which y'all might run across the "Installation Failed: Could Non Create Directory." error in WordPress:
- When installing a theme or plugin via your WordPress dashboard
- During a standard theme or plugin update
- While attempting to upload files to the wp-content directory on your server
The root crusade of the problem is the same in each scenario. Nonetheless, let'due south take a expect at each of these situations in turn.
Installing a New Theme or Plugin on Your Site
Your WordPress site is made up of 2 components: a database and various files that are stored on a server in 'directories.' When you lot apply WordPress admin to add a theme or plugin to your site, information technology has to create a new directory in which to relieve its files.
However, if the plugin or theme yous're attempting to install does not have permission to write in your website's root directory, information technology won't be able to consummate this job. That's when you'll see an error such equally "Installation failed: could not create directory."
This mistake is your server'south manner of saying that you lot're non allowed to brand changes to your site's files by adding the plugin or theme in question. In general, this is a problem that usually occurs on new WordPress sites.
Information technology's important to note that there is a similar, less mutual cause for this fault. If your server is running out of disk space to store your site's files, it may testify this same message because information technology has no room for the new plugin or theme. Read this guide to check disk usage in WordPress.
This may be due to old fill-in files not being deleted, or it may happen because your hosting plan is too small for your site. In the latter instance, you'll want to await into upgrading to some other hosting package that provides more than storage.
Updating an Existing Theme or Plugin
Sometimes, when attempting to upgrade a WordPress theme or plugin that's already installed on your site, you may see an error very like to the 1 we've described above. This one will typically read, "Update failed: could not create directory."
This problem occurs for the same reasons as the "Installation failed could not create directory." error. When you update a WordPress plugin or theme, WordPress needs to rewrite its files on your website'due south server. If your permissions settings are incorrect or there is not plenty free infinite, the process volition not be able to access the right files or upload new ones.
Since the cause of these two bug is the same, the solutions are identical as well. Any methods for resolving the "Installation failed: could not create directory" error listed beneath should also work for a stalled update.
Uploading Files to the wp-content Directory
Server file permissions are a security feature that hosting providers put to prevent unauthorized parties from making changes to your site or stealing sensitive data.
However, they tin can sometimes lock you lot out of your own files if they aren't prepare correctly.
This is why, if you endeavour to get around the "Installation failed: could non create directory." error in your WordPress dashboard by uploading the plugin's or theme'south files directly to the wp-content directory on your server, y'all'll probable yet run across the same trouble. The error occurs because of a problem with your server, non your WordPress installation.
This effect may also extend to your wp-content/uploads subdirectory, where all your media files are stored. Adding images, videos, or similar content to your site by saving them to your server follows the same process as installing a new plugin or theme.
If you don't take permission to write in your root directory, uploading content to wp-content/uploads will yet produce the mistake we've been discussing. To fix it, yous'll need to adjust your server's settings, as we'll depict shortly.
Diagnosing the "Installation Failed: Could Not Create Directory." Error in WordPress (two Methods)
The good news about this error is that information technology's relatively piece of cake to fix. About of the time, correcting your permissions will clear everything correct upwardly. However, before yous start work on that solution, you may desire to make certain that information technology tin can solve your problem.
Beneath, we've outlined two methods for determining whether your site is experiencing a permissions-related error.
one. Use the WordPress Site Health Tool
WordPress five.2 introduced the Site Wellness tool. Information technology contains a wealth of valuable information regarding your WordPress site, such every bit performance exam results, security checks, and WordPress configuration data.
You can admission it by navigating to Tools > Site Health in your WordPress dashboard. To check your file permissions settings, you'll desire to click on the Info tab:
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Then, curlicue down to the final department, which should be labeled Filesystem Permissions:
Here you'll see a list of crucial WordPress files, including the plugin and theme directories. Ideally, they will all exist listed as "Writable":
If your permissions are not configured correctly, you'll meet "Not writable" listed next to the problematic folders. If this is the case, you'll know that you need to correct your file permissions.
two. Check Your Server's Error Log
Another selection is to check your server's error log. This may be a more efficient method, as information technology will display any errors that have occurred, not just incorrect file permissions. You lot should be able to access your logs via your hosting account.
If you're a Kinsta customer, yous tin can log into your MyKinsta dashboard and click on Sites in the sidebar:
Select the site's proper name that is experiencing the "Installation failed: could non create directory" error. Then, choose the Logs tab:
From the drop-downward menu, make sure that mistake.log is selected. Here, you lot should be able to see any recent errors that take occurred on your server, including incorrect file permissions or insufficient storage, either of which may be causing the installation error.
If you see a relevant fault listed, you can either correct your file permissions or consider upgrading your hosting plan as needed.
How to Fix the "Installation Failed: Could Not Create Directory." Error in WordPress
If your site's permissions settings are causing the "Installation failed: could not create directory error," yous tin can resolve it by resetting them. To practice so, you'll need to connect to your server via File Transfer Protocol (FTP), using an FTP client.
Any time yous make changes to your site'southward files, it's wise to create a backup first, just in example something goes wrong and y'all need to restore your site. Then, collect your FTP credentials from your hosting business relationship.
As a Kinsta client, yous can do this by accessing the Info tab for your site in the MyKinsta dashboard:
Then, open up FileZilla (or another client) and enter your information. You'll exist continued to your server, where you should run into a folder called public_html. Double-click on it to view your WordPress files:
If you don't see all the files, here is a guide on how to bear witness subconscious files in Filezilla. Later on that, select the folders labeled wp_content, wp_includes, and wp_admin. Correct-click on them and choose File Permissions:
You should run across a window that contains a handful of settings:
Check that the options hither are gear up to the following values:
- Owner Permissions: Read, Write, Execute.
- Group Permissions: Read, Execute.
- Public Permissions: Read, Execute.
- Numeric value: 755.
- Recurse into subdirectories.
- Use to directories only.
Click on the OK button to close the window. At present return to your site and attempt to install or update the plugin/theme once again.
Information technology's worth noting that some hosting providers, including those that use cPanel, have their ain tools you tin apply without bothering with FTP/SFTP. You tin can oft find this tool past logging in to your hosting account, navigating to the site experiencing the error, and looking for a File Manager.
Summary
Your WordPress site's plugins and themes provide important functionality for you and your users. Encountering an error when installing or updating one tin throw a wrench in your plans and tiresome down your progress.
To determine if a file permissions result is causing a plugin or theme installation fault on your site, you lot can use the Site Health tool or check out your server's fault log. After that, resetting your permissions using FTP/SFTP should only take a few minutes.
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Source: https://kinsta.com/knowledgebase/installation-failed-could-not-create-directory/
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